Retail Episodes

May 25, 2021

Paul Kraft: Gummy Bear President Japan

Everything you ever wanted to know about the grocery & convenience store business in Japan with Haribo Japan President, Paul Craft. He is an expert on Japan's packaged consumer goods market. Paul started his Japan career 13 ...

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Nov. 7, 2020

Loic Bizel: Japan Fashion Trends Expert / Founder of "Leo & Lea"

This episode we discuss fashion in Japan and premium dog food. Not two topics often mentioned in the same sentence, but very related to today's guest Mr. Loic Bizel. Loic started his own fashion consulting business in Tokyo n...

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March 9, 2020

Timothy Connor: Customer-Centric thinking Visionary

Timothy Connor, is a successful, long-term Japan resident. we discuss in-depth, retail in Japan and how his business Synnovate, specifically his new concept "Responsive" is helping companies adopt a more customer-centric focu...

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Jan. 26, 2020

Masako Yamamura: Retail & Leadership Trainer Extraordinaire

Dive into Hospitality and Retail with professional sales and leadership trainer Masako Yamamura. We discuss Omotenashi, Bartenders, Commissions, Fortune-tellers, Gin . . . and the numerous differences and similarities betwee...

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