Sales Episodes

We all miss traveling, and this episode I get to speak with long-time, airline professional, Don Bunkenburg. Don is the Senior Director in Japan for the Lufthansa Group. Which includes Swiss Airlines, Austrian Airlines, and Germany's Lufthansa. We talk about how Lufthansa competes in the Japan market renowned for its level of service and hospitality, the "No risk culture" similarities between Germany and Japan, how each airline in the group tailors their service offering to reflect the culture o...

Eric D'Ignazio, a 14-year Japan hospitality veteran who's resume includes InterContinental Hotels and the The Accor Group. Eric has spent his entire professional life working in Japan and has had a very non-traditional hotel career path where he eventually became Representative Director at Accor for seven years. It seems his destiny was to work in hospitality as he got his start as a child working at his grandfather's Italian restaurant in Philadelphia. Eric recants the training and cultural ins...

This episode I sit down with Japan veteran and savvy businessman Seth Sulkin. He is the founder of Pacifica Capital an international hotel developer and operator. He has also recently become a disruptor in the restaurant food delivery business with the launch of his new gourmet restaurant food delivery app Food-e. In this episode we learn all about this booming industry, why before Food-e high-end restaurants couldn't or wouldn't join delivery apps, and the innovations which convinced these repu...

This episode I continue my discussion and sharing of IPA's with Dr. David Sweet. David is 20-year Japan resident, a sales superstar, best selling author, serial entrepreneur, certified business coach, and one of the best recruiters I know in Japan. We are at the Oak Door, located in the Grand Hyatt in Roppongi. In this part 2 of 2 episodes, we share entertaining stories about business life in Japan. Some highlights include: Discuss his 33 recommended books every sales person should read Explai...